Final Sales FAQ
Final Sale Items FAQ | Please Read Before You Buy
📌 Understanding Our "Final Sale" Policy
To offer you the incredible factory-direct prices you love on trending items, certain products are marked as FINAL SALE. These items cannot be returned or refunded for reasons like "changed mind" or "didn't fit." This policy allows us to source unique, limited-run, and highly discounted goods directly for you. Please read this FAQ carefully to understand what is final sale and why.
❓ Frequently Asked Questions
1. What does "Final Sale" mean?
A Final Sale item is exactly what it sounds like: the sale is final. This means we cannot accept returns, exchanges, or provide refunds for these specific products for non-defective reasons. All sales on these items are conclusive once your order is placed.
2. Which items are typically Final Sale?
Here’s a quick-reference guide. Any product marked "FINAL SALE," "NON-RETURNABLE," or "ALL SALES ARE FINAL" on its product page falls under this policy.
| Category | Examples | Primary Reason |
|---|---|---|
| Clearance & Deep Discounts | Last-season trends, overstock, doorbuster deals. | Heavily discounted to clear inventory. |
| Personal & Hygiene Items | Skincare tools, cosmetics, earrings (for pierced ears), shapewear. | Health, safety, and hygiene regulations. |
| Customized or Personalized | Items with your name, specific colors/mods made to order. | Made uniquely for you; cannot be resold. |
| Intimate Apparel | Swimwear, underwear (if hygiene seal is broken). | Standard retail hygiene practice. |
| Digital & Virtual Goods | E-books, software keys, digital plans/courses. | Instantly accessible and replicable. |
| Fragile & Large Items | Large wall art, elaborate decor, delicate ceramics. | Extremely high risk of damage in return shipping. |
| TikTok "Flash Sale" Items | Ultra-low-price promotional batches with limited quantity. | Special pricing contingent on no-return terms. |
3. What if my Final Sale item arrives damaged or defective?
Our Final Sale policy does NOT apply to damaged or defective items. If your item arrives with a manufacturing flaw or is damaged in transit, we fully cover it under our standard Refund Guarantee. Please contact our support team within 48 hours of delivery with photos/video evidence.
4. Can I exchange a Final Sale item for a different size/color?
No. Due to the nature of these purchases (e.g., limited stock, customized), we are unable to process exchanges for Final Sale items.
5. Why do you have a Final Sale policy? Isn't the return window a standard right?
Our factory-direct model allows us to offer prices 30-50% lower than traditional retailers. To achieve this on certain products, we source them under specific conditions (like bulk clearance or custom batches) where returns are not feasible. Passing these savings to you requires agreeing that the sale is final. This is a common and standard practice for discounted and personal goods across retail.
6. How can I identify a Final Sale item?
We make it very clear:
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Look for the Red Tag: Product images and the title area will have a noticeable "FINAL SALE" badge or banner.
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Read the Product Description: The first line in the description will reiterate the policy.
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Check the Cart/Checkout: A reminder message will appear next to Final Sale items in your cart and before payment.
7. I didn't see the Final Sale notice. Can I still return it?
All Final Sale terms are displayed prominently on the product page before you add the item to your cart. By completing your purchase, you acknowledge and agree to these terms. We are unable to make exceptions, as this would be unfair to other customers who respected the policy. Please review your cart carefully before checking out.
8. What's your advice for buying a Final Sale item?
"Measure Twice, Buy Once." Since you can't return it, please be certain.
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Read descriptions and specs meticulously.
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Check size charts (for apparel) and dimension details (for decor).
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Watch multiple TikTok/YouTube reviews of the product to see it in action from different angles.
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If unsure, contact our support with your questions before purchasing.
🧡 Our Goal is Your Satisfaction
We implement the Final Sale policy transparently to bring you the most aggressive possible prices on unique and trending goods. We never want you to be disappointed. Our advice is simple: if there's any doubt about fit, style, or need, consider one of our many amazing, return-eligible products instead.
Thank you for understanding how this helps us keep prices low for everyone.
Shop smart, shop confidently.